Final answer:
The retailer should choose Supplier Y because it has a faster replenishment time and can achieve the 98% service level more effectively.
Step-by-step explanation:
The retailer should choose Supplier Y because it has a faster replenishment time of 3 days compared to Supplier X which takes 5 days to deliver replenishments. The service level of 98% can be achieved more effectively with Supplier Y due to the shorter replenishment time.
The critical ratio is not mentioned in the question, so we cannot determine whether it is greater or less than 0.9. Therefore, options a and d cannot be chosen.
Therefore, Supplier Y is the best choice for the retailer.