Final answer:
Case Feed is a feature in customer support software that helps support agents keep track of cases more easily.
Step-by-step explanation:
Case Feed is a feature in customer support software that helps support agents keep track of cases more easily. It provides a centralized view of all the cases assigned to an agent, with relevant information such as case details, customer information, and case history. Support agents can use filters and search functionalities to quickly find specific cases, prioritize their workload, and efficiently manage their tasks. Case Feed also allows for collaboration among support teams, enabling agents to share information, comments, and updates within the platform.