Final answer:
Call ahead guests are generally seated upon arrival, but this can be affected by the restaurant's current capacity and policies. Call ahead seating is intended to reduce wait time but does not always guarantee immediate seating. Restaurants with reservations may prioritize those over call ahead guests.
Step-by-step explanation:
The statement that call ahead guests are sat upon arrival is generally true, but can vary depending on the restaurant's policy and the current situation at the restaurant. When guests call ahead, they typically notify the restaurant of their intended arrival time. This allows the establishment to prepare for their arrival and ideally have a table ready. However, if the restaurant is particularly busy or if there are unforeseen delays, guests might still have to wait.
In the hospitality industry, many restaurants offer a call ahead seating option, which reduces the wait time for guests when they arrive but does not guarantee immediate seating. It's a middle ground between a walk-in and a reservation. For restaurants that accept reservations, those who have booked in advance will take priority over call ahead guests if there's a wait for tables.