Final answer:
A call ahead host is responsible for managing and coordinating reservations for an establishment, such as a restaurant or hotel. Their main responsibilities include answering or making phone calls to take reservation information, arranging and organizing reservations in a computer system or reservation book, and communicating with the establishment's staff to ensure smooth operations and customer satisfaction.
Step-by-step explanation:
Responsibilities of a Call Ahead Host
A call ahead host is responsible for managing and coordinating reservations for an establishment, such as a restaurant or hotel. Their main responsibilities include:
- Answering or making phone calls to take reservation information.
- Arranging and organizing reservations in a computer system or reservation book.
- Communicating with the establishment's staff to ensure smooth operations and customer satisfaction.
Call ahead hosts play a crucial role in ensuring efficient operations and customer service in the hospitality industry.