Final answer:
Exceptional customer service can have a significant impact on a customer's experience.
Step-by-step explanation:
Exceptional customer service can have a significant impact on a customer's experience. One example of exceptional customer service I received was at a luxury retail store. The sales associate greeted me warmly, listened attentively to my needs, and provided personalized recommendations. They went above and beyond to ensure I had a memorable shopping experience, offering to assist with styling and providing information about upcoming sales. This exceptional customer service made me feel valued as a customer and created a positive impression of the brand.