Final answer:
When a customer indicates a preference not to wear goggles, approach the situation professionally, inform them about safety requirements, explain the consequences of non-compliance, and offer alternative solutions for comfort.
Step-by-step explanation:
When a customer states they don't wear goggles, it's important to address their concern professionally while ensuring their safety and complying with any relevant regulations.
In locations such as swimming pools, labs, or industrial sites, wearing protective eyewear may be mandatory for safety reasons. It is crucial to inform the customer about the importance of wearing goggles to protect their eyes from potential harm. For example, in a chemistry lab setting, goggles protect the eyes from harmful chemicals and flying debris.
Explaining the consequences of not using protective eyewear and providing alternative solutions, like suggesting more comfortable or prescription-compatible goggles, may persuade the customer to comply with safety protocols.