Final answer:
The goals of persuasion in communication include convincing the audience with logical arguments, inspiring action through emotional appeals, building and maintaining credibility and trust, and creating a sense of urgency around the message. Each goal utilizes different techniques, such as statistical evidence, storytelling, expert opinions, and emphasizing potential consequences, to effectively influence the audience.
Step-by-step explanation:
The goals of persuasion in communication are multifaceted and involve different strategies to influence an audience's attitudes, beliefs, and behaviors. The first goal, convincing the audience, is about presenting logical arguments backed by evidence such as statistics or expert opinions to foster a new viewpoint. An example of this could be using graphs and research studies to argue for the importance of climate change policies.
The second goal is inspiring action. This is achieved by connecting with the audience's emotions and values, often through storytelling or personal anecdotes, to drive them to take specific actions. For example, sharing a heartfelt story of a person affected by natural disaster to encourage donations to relief efforts.
Building credibility and trust is another crucial goal, where the communicator establishes their expertise and presents a balanced perspective by acknowledging different sides of the argument. For instance, a health expert discussing vaccination benefits while addressing common concerns.
Finally, creating urgency is about highlighting the immediate and long-term consequences or benefits related to the message. An example might be emphasizing the health risks of smoking to encourage listeners to quit immediately, thus leveraging the sense of urgency for better health outcomes.