Question

The office manager has a responsibility to ensure a conducive environment for office staff. Discuss factors that the manager should observe in order to create a conducive environment. (10 marks)

Answer 1

The office manager should observe workplace culture, their role and responsibilities, and understanding their manager to create a conducive environment.

Step-by-step explanation:

In order to create a conducive environment for office staff, the office manager should observe several factors:

1. Workplace culture: The manager should establish and promote a positive workplace culture that includes professionalism, effective communication, conflict resolution, and work-life balance.
2. Manager's role and responsibilities: The manager should understand their own role and responsibilities, as well as empathize with the stresses and pressures that their staff may face.
3. Understanding your manager: Building a cooperative relationship with the manager is important. Observing and understanding their personality, strengths, weaknesses, and goals can help establish a collaborative working relationship.