Final answer:
The benefits readily observable by the senses, the essential or intrinsic features, describe the explicit services of the service package. The supporting facility consists of the infrastructure or resources necessary to deliver the service, while the service experience refers to the overall encounter or interaction between the customer and the service provider. Implicit services are the unspoken or hidden elements of the service.
Step-by-step explanation:
The benefits readily observable by the senses, the essential or intrinsic features, describe the explicit services of the service package. Explicit services are the tangible components of a service that can be directly experienced by the customer, such as the physical product or the specific features offered.
On the other hand, the supporting facility consists of the infrastructure or resources necessary to deliver the service, such as the physical location or equipment. The service experience refers to the overall encounter or interaction between the customer and the service provider.
Implicit services, on the other hand, are the unspoken or hidden elements of the service that may not be readily observable, but still contribute to the overall experience, such as the reputation of the service provider or the level of expertise.