Question

A telephone inquiry about a bill should be handled

A. By the patient's physician
B. By the attending physician
C. By the medical assistant who answers the phone
D. By the attending nurse

Answer 1

A telephone inquiry about a bill should be handled by the medical assistant who answers the phone.

Step-by-step explanation:

A telephone inquiry about a bill should be handled by the medical assistant who answers the phone. They are responsible for assisting patients with billing inquiries, obtaining insurance information, and explaining charges. They can also help resolve any billing discrepancies or direct the call to the appropriate department for further assistance.