Question

Choose the option below that is NOT a principle of total quality management.

A. Continuous quality improvement is the strategic goal, which requires pla
B. The quality standard is defined by only several unnoticeable or acceptab
C. Quality problems are found in processes, and problems must be prevente
D. Management must be involved and provide leadership.

Answer 1

The option that is NOT a principle of total quality management is B. The quality standard is defined by only several unnoticeable or acceptable problems.

Step-by-step explanation:

The option that is NOT a principle of total quality management is B. The quality standard is defined by only several unnoticeable or acceptable problems.

Total Quality Management (TQM) is a management approach that emphasizes continuous improvement, customer satisfaction, and involvement of all members of an organization. The principles of TQM are:

1. Continuous quality improvement: TQM focuses on constantly improving processes and products to meet customer needs and expectations.
2. Quality problems prevention: TQM looks for ways to identify and prevent quality issues from happening in the first place.
3. Management involvement and leadership: TQM requires the active participation and leadership of management to drive quality improvement initiatives.

Therefore, the correct option would be B, as it does not align with the principles of TQM.