Final answer:
Stage 0 of the Baldrige roadmap to performance excellence is called the false starts stage.
Step-by-step explanation:
The correct answer is c. false starts. Stage 0 of the Baldrige roadmap to performance excellence is known as the false starts stage. This stage represents a time when an organization is just starting their journey towards performance excellence and may have encountered some initial obstacles or challenges. It is a period of learning and adjustments, where the organization is working to overcome any false starts and begin moving forward towards their goals.