Question

At the end of the sale with the customer, once you have set and confirmed the install and dispatched the technician, it is a good idea to prep the customer for the fact that they will receive and need to respond to their purchase confirmation text.

Answer 1

In a business setting, it is important to prepare customers for purchase confirmation texts.

Step-by-step explanation:

In the context of a business setting, when you have completed a sale with a customer and have arranged for the installation and dispatched a technician, it is a good practice to prepare the customer for the purchase confirmation text that they will receive and need to respond to.