Final answer:
Organizational culture involves values, beliefs, attitudes, and systems that influence employee behavior. It has a significant impact on the bottom line of organizations.
Step-by-step explanation:
Organizational culture involves the values, beliefs, attitudes, and systems that influence employees' behavior. It encompasses the way an organization operates, makes decisions, and the interactions among its employees. Observable artifacts, espoused values, and basic assumptions are the three layers of organizational culture.
An organization's culture has a significant impact on its bottom line. A positive and strong culture can enhance employee morale, engagement, and productivity, which in turn can lead to better customer satisfaction and overall success. On the other hand, a toxic culture can result in high turnover, low job satisfaction, and negative customer experiences, ultimately affecting the company's profitability.