Question

Imagine you are an HR professional at ABC company. One of your major duties is to monitor the HR instant messaging channel. The HR Inbox chat channel allows HR to communicate and support employees throughout their life cycle with the organization. While monitoring the HR channel, you receive the following chat messages from employees:

Dear HR: With so many of us working remotely now, I sometimes feel disconnected from the team. Are there any tools we could use to promote informal communication and build internal connections?

Dear HR: I’m struggling to keep my daily tasks, duties, and goals organized. Can you suggest any tools that could help?

Dear HR: Are there any tools we could use to recognize fellow employees and highlight their valuable accomplishments?

Answer 1

To facilitate informal communication and build connections among remote employees, platforms like Slack and Microsoft Teams can be utilized. Organization of tasks can be aided by project management tools such as Trello and Asana. Employee accomplishments can be recognized using tools like Bonusly and implementing a "Kudos" system.

Step-by-step explanation:

As an HR professional, it is crucial to provide tools and solutions that address the needs and concerns of employees. Remote work can indeed lead to feelings of disconnection, so using tools to promote informal communication and strengthen internal connections is beneficial. Tools like Slack, Microsoft Teams, or a dedicated social platform within the company can facilitate this. Encouraging practices like small talk and sharing personal interests can also help in developing workplace friendships and culture.

For organization of daily tasks and goals, suggesting project management tools such as Trello, Asana, or Monday.com could help employees manage their work more effectively. Additionally, these platforms often have features that allow for the celebration and recognition of achievements, thereby addressing another employee concern.

Recognition tools like Bonusly or a simple "Kudos" feature in existing communication tools can provide employees with a way to highlight peers' accomplishments. This can foster a positive attitude and team spirit within the organization. Moreover, being proactive and using the business email will ensure professionalism within communications. Aside from digital tools, engaging in informal conversations about safe personal topics like sports or hobbies can help you remember co-worker's names and titles and understand their roles within the organization more effectively.