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Product-service bundling refers to a company building service activities into its product offerings for its customers. which of these service activities would not be included in the product-service bundle?

O product design
O spare part provisioning
O training
O maintenance

User Sherone
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Final answer:

The correct answer is Product Design, which is not typically included in product-service bundling. This is because it is a fundamental aspect of creating the product, not a post-purchase service.

Step-by-step explanation:

The correct answer is option Product Design. Product-service bundling refers to a company including various service activities as part of its product offerings to enhance value and customer experience. Examples of service activities that are often bundled with products include spare part provisioning, training, and maintenance. These services are directed towards the support and enhancement of the product's use. However, Product Design is not typically included as a service activity in the product-service bundle, as it is a preliminary stage in the creation of the product itself, rather than an ongoing service offered to the customer after the sale.

Product-service bundling refers to a company incorporating service activities into its product offerings for customers. These service activities enhance the value of the product and provide additional benefits to customers. Examples of service activities that can be included in a product-service bundle are spare part provisioning, training, and maintenance.

Product design, on the other hand, is not typically a service activity included in the product-service bundle. It is the process of creating and developing the physical characteristics and features of a product. While product design is an important aspect of creating a product-service bundle, it is not considered a service activity that is directly offered to customers as part of the bundle.

User Serguzest
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