Final answer:
It is false that organizations should only rely on employees memorizing SOPs; these documents should be easily accessible for reference, which is essential for compliance and consistency in workplace operations.
Step-by-step explanation:
False. While asking employees to read and memorize Standard Operating Procedures (SOPs) is important for ensuring that they understand organizational processes, relying solely on memory is not practical or reliable. SOPs should be readily available for employees to reference when needed. Accessibility ensures that employees can review procedures to confirm steps or clarify any doubts, which enhances compliance and consistency in the workplace. Additionally, it's critical for new staff or staff who may not frequently perform a task covered by an SOP. In certain industries, regulations may even require that SOPs be easily accessible and stored in a safe place. An organization could provide digital copies of SOPs to save on printing costs while still maintaining necessary accessibility.