Final answer:
The correct answer is option 5. The business tool that should be used to determine the success of a corporate social responsibility program is an audit. An audit assesses the program's effectiveness and compliance with ethical guidelines and regulations.
Step-by-step explanation:
The business tool that should be used to determine the success of a corporate social responsibility program is an audit. An audit assesses the program's effectiveness and compliance with ethical guidelines and regulations. It examines the program's goals, initiatives, and outcomes, providing an objective evaluation of its performance.
Through an audit, organizations can identify areas where their CSR program is successful and areas that may need improvement. It helps measure the impact of the program on stakeholders, the environment, and the community. The audit process involves data collection, analysis, and reporting, resulting in actionable insights to enhance the program's effectiveness.
For example, a company conducting a CSR audit may evaluate its efforts in reducing carbon emissions. The audit could assess the effectiveness of energy-saving initiatives, the reduction in carbon footprint, and the company's compliance with sustainability standards. This evaluation helps the organization understand the success of its CSR program in addressing environmental concerns and guides future decision-making.