Question

Herzberg's two-factor theory identifies motivating factors for business organizations. which of the following is a hygiene factor that management could control so that employees aren't dissatisfied with their jobs?

a. responsibility
b. working conditions
c. advancement
d. recognition

Answer 1

In Herzberg's two-factor theory, working conditions is a hygiene factor that management can control to prevent job dissatisfaction among employees. Therefore, the correct option is B.

Step-by-step explanation:

In Herzberg's two-factor theory, hygiene factors are those factors that, if lacking, can cause job dissatisfaction among employees. One such hygiene factor that management can control is working conditions.

These refer to the physical environment in which employees work, including factors like temperature, lighting, noise levels, and cleanliness.