Question

Which of the following is not a step in the problem-solving process?

a. select, implement, and evaluate a solution.
b. analyze and compare possible solutions.
c. build support among management for the candidate solution.
d. gather facts and make assumptions.

Answer 1

The option that is not a step in the problem-solving process is 'build support among management for the candidate solution' as it pertains to organizational adoption rather than the direct problem-solving process.

option c is the correct

Step-by-step explanation:

The question is asking which option is not a step in the problem-solving process. Traditionally, problem-solving steps in a business context may include:

1. Identifying the problem
2. Gathering relevant information
3. Analyzing the data and possible solutions
4. Selecting, implementing, and evaluating a solution

Comparing these steps to the options provided:

• Select, implement, and evaluate a solution (Option A) is indeed a valid step in the problem-solving process.
• Analyze and compare possible solutions (Option B) is also a typical step when solving problems.
• Gather facts and make assumptions (Option D) are essential early steps in problem-solving. Assumptions are necessary when certain information is not available.

Option C, 'build support among management for the candidate solution', while a critical business activity, is not typically listed as a standalone step in the traditional problem-solving process. This activity is more about the organizational adoption of a solution rather than solving the problem itself.