Question

As a Merchandise Coordinator in your first week of work, the warehouse called and informed you of a receiving problem with a delivered bag. What should you do?

A) Ask the warehouse to handle the issue themselves, as you're new to the role.
B) Request the warehouse to send a replacement bag and deal with the problem later.
C) Immediately inspect the bag, assess the issue, and initiate the necessary steps to resolve it.
D) Inform your manager and wait for their instructions before taking any action.

Answer 1

As a Merchandise Coordinator in your first week of work, you should immediately inspect the bag, assess the issue, and initiate the necessary steps to resolve it.

Step-by-step explanation:

As a Merchandise Coordinator in your first week of work and faced with a receiving problem with a delivered bag, the best course of action would be to immediately inspect the bag, assess the issue, and initiate the necessary steps to resolve it. This is because as a Merchandise Coordinator, it is your responsibility to ensure that the merchandise received is in good condition and meets the specified requirements.

Contacting the warehouse and requesting a replacement bag may be a viable option, but it is important to inspect the bag first to determine the extent of the issue. Depending on the severity of the problem, you may need to involve your manager to decide the appropriate course of action.

Option A, asking the warehouse to handle the issue themselves, may not be the most proactive approach, especially since you are new to the role and should take responsibility for resolving issues related to the merchandise you are coordinating.