Final answer:
Hotels are legally obligated to ensure the safety, security, and privacy of their guest's rooms. This includes maintaining secure facilities, controlling access to room keys, and protecting guests' personal information. They must also inform of known dangers, maintain cleanliness, and honor reservations.
Step-by-step explanation:
Hotels have several legal obligations to their guests, focusing primarily on safety, security, and privacy. One primary obligation is to provide a reasonably safe environment; this includes maintaining secure facilities to prevent unauthorized access. Hotels must also protect guests' privacy, which is challenged when multiple keys to a room exist, as mentioned in the passage provided.
The responsibilities include ensuring that the door locks properly and restraining employees and third parties from entering the room without permission. While it is common for hotel staff to have a master key for emergencies and housekeeping, the number of keys and access to them should be controlled diligently to avoid any breach of security or privacy.
Additionally, a hotel must inform guests of any known dangers, provide clean facilities, and honor their reservations unless extenuating circumstances arise. These essential duties are all in service of creating a hospitable and legally-compliant accommodation for guests.