Question

Katya is a manager with numerous complaints about policies from employees. what action should she take to address these complaints?

O encourage employees to sort out their problems themselves.
O categorize them according to the ethical perspective of the employee and address them as such.
O refer all employees to the code of conduct.
O tell the employees to ignore the concerns and keep working.

Answer 1

To address employees' complaints about policies, Katya, as a manager, should encourage employees to solve their problems themselves, categorize complaints based on ethical perspective, and refer employees to the code of conduct.

Step-by-step explanation:

To address the complaints from employees, Katya, as a manager, should take the following actions:

1. Encourage employees to sort out their problems themselves: Katya can empower employees by fostering a culture of open communication and problem-solving among team members. This encourages employees to take ownership of their concerns and work together to find solutions.
2. Categorize the complaints according to the ethical perspective of the employee and address them as such: Katya can analyze the complaints to identify any trends or common ethical issues. By addressing the complaints based on their ethical perspective, Katya can ensure that employees feel heard and that appropriate action is taken.
3. Refer all employees to the code of conduct: Katya can remind employees of the organization's code of conduct and encourage them to familiarize themselves with it. This provides a framework for appropriate behavior and can help prevent future complaints.