Question

Specialty stores and department stores, which provide many services to their customers, are frequently categorized by which level of service?

a. full-service
b. exclusive-service
c. minimal-service
d. self-service
e. limited-service

Answer 1

Specialty stores and department stores are categorized by the level of service they provide, which can be full-service, exclusive-service, minimal-service, self-service, or limited-service.

Step-by-step explanation:

Specialty stores and department stores are often categorized by the level of service they provide to their customers. The different levels of service include:

• Full-service: These stores offer a wide range of services to their customers, such as personal shoppers, alterations, gift wrapping, and delivery.
• Exclusive-service: These stores provide specialized services targeted towards a specific customer base, such as luxury brands offering personal stylists or concierge services.
• Minimal-service: These stores offer basic services but may not provide additional extras, such as self-checkout or limited assistance from staff.
• Self-service: These stores allow customers to serve themselves, without assistance from staff, such as supermarkets with self-checkout lanes.
• Limited-service: These stores offer a limited range of services to their customers, catering to specific needs without additional extras.