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voice packets are being received in a continuous stream by an ip phone, but because of network congestion the delay between each packet varies and is causing broken conversations. what term describes the cause of this condition?

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Final answer:

Jitter is the term for the variation in delay between arriving voice packets in an IP phone conversation, causing broken conversations due to network congestion and other factors.

Step-by-step explanation:

The term that describes the cause of the condition where voice packets are being received in a continuous stream by an IP phone, but with varying delays causing broken conversations, is jitter. Jitter in networking refers to the variation in the time between data packets arriving, caused by network congestion, timing drift, or route changes. When jitter is excessive, it can result in poor voice quality in VoIP conversations, interruptions, or even dropped calls. To mitigate jitter, VoIP technologies often use jitter buffers to collect and store incoming packets, aligning them into a steady stream before they're delivered to the user.

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