Question

The purpose of using control charts is to

Select one:
a. detect the causes of non-conformities
b. None of the above
c. determine if a process is performing within specifications
d. evaluate process performance over time
e. determine how to recreate the process

Answer 1

The purpose of using control charts is to evaluate process performance over time (d). Control charts are used to monitor the output of a process over time and detect any significant changes or deviations from the expected performance. This allows managers to identify potential problems with the process and take corrective action as needed to keep the process operating within specifications. Control charts are not typically used to detect the causes of non-conformities or to determine how to recreate a process.