Final answer:
The incorrect characteristic of a business process is that an activity can only be performed by a human; activities can also be automated. Business processes involve transforming inputs like labor, capital, and raw materials into outputs, which can include physical goods and services.
Step-by-step explanation:
The characteristic that is NOT a trait of a business process is A. An activity can only be performed by the human in a business process. Rather, in business processes, activities can be performed both by humans and by automated systems. For instance, in a pizza production process, inputs such as flour, water, yeast, tomatoes, spices, cheese, and other toppings are transformed by labor (the pizzaiolo) using capital (e.g., the peel, oven, pizza boxes) into the final product which is the pizza. These inputs, which are also known as the factors of production, include the categories of labor, capital, raw materials — all coming together to create outputs. It's important to note that the cost of business can include both fixed and variable costs, and indeed outputs can be both physical goods like pizzas or data/services.