Final answer:
The outdated means by which the government operates, involving paper forms and outdated computer systems, is referred to as a legacy system. This term reflects systems still in use despite more modern solutions being available. The correct answer is option: B. legacy system.
Step-by-step explanation:
The old way in which the government did things, in paper form or through outdated computer systems, is part of the government's legacy system. A legacy system refers to outdated computer systems, software applications, or other technological infrastructure that is still in use, despite being surpassed by newer and more efficient solutions.
These systems are often kept running because they still perform critical functions within the government bureaucracy, though they can be prone to inefficiencies and challenges in integration with modern technology.