Question

Business Communication EAC594 Your company is planning to outsource a part of the business to a country where English is not the first language. Knowing that there will be many adjustments to be made by employees working with people from this culture, you wish to propose a series of workshops to make sure that your company’s employees can communicate effectively and adapt to the cultural differences between the two workplaces. Topics might include phone etiquette, meeting etiquette, delivering

Answer 1

To ensure effective communication and adaptation to cultural differences when outsourcing to a country with a different language, it is recommended to conduct workshops covering various topics like phone etiquette, meeting etiquette, and workplace culture.

Step-by-step explanation:

In order to effectively communicate with employees in a country where English is not the first language, it would be beneficial for your company to conduct a series of workshops focused on cultural differences and communication. These workshops can cover various topics such as phone etiquette, meeting etiquette, delivering presentations, workplace culture, conflict resolution, and promoting work-life balance.

Key considerations for effective communication include:

• Language proficiency: Encourage employees to improve their language skills to communicate more efficiently with clients and team members.
• Professional communication and etiquette: Emphasize the importance of adhering to basic communication practices and industry-specific communication norms, such as enunciating clearly, using respectful language, and maintaining confidentiality.
• Understanding cultural differences: Provide insights into different cultural norms and values that might impact communication styles, such as directness versus indirectness in speech, to foster better understanding and effective communication.