Question

Which of the following is a difference between dialogic organizational development (OD) and diagnostic organizational development (OD)?

Select one:

1. Dialogic OD uses the processes of unfreeze, change, and freeze to manage change, whereas diagnostic OD uses no systematic steps to manage change.

2. The practitioners of dialogic OD carry out diagnosis of the organizational situation before intervening, whereas the practitioners of diagnostic OD work with people in a way that creates new knowledge and awareness.

3. A consultant is an involved facilitator in dialogic OD, whereas he or she is a neutral facilitator in diagnostic OD.

4. Central to the diagnostic approach is the view that "real change" only occurs when mindsets are altered, whereas the dialogic approach focuses on making changes at the management level.

Answer 1

In dialogic organizational development (OD), 3)the consultant is an involved facilitator, while in diagnostic OD, the consultant is a neutral facilitator. Dialogic OD uses the processes of unfreeze, change, and freeze to manage change, while diagnostic OD does not follow a systematic set of steps.

Step-by-step explanation:

A difference between dialogic organizational development (OD) and diagnostic organizational development (OD) is that in dialogic OD, the consultant is an involved facilitator, while in diagnostic OD, the consultant is a neutral facilitator. Dialogic OD emphasizes the active involvement of the consultant in the change process, while diagnostic OD maintains a more neutral stance. This difference in the role of the consultant impacts the approach and dynamics of the change process in each approach.

Another difference is that dialogic OD uses the processes of unfreeze, change, and freeze to manage change, while diagnostic OD does not follow a systematic set of steps. Unfreeze refers to preparing individuals and the organization for change, change refers to implementing new practices and behaviors, and freeze refers to stabilizing the change and integrating it into the organization. In contrast, diagnostic OD focuses on working with people in a way that creates new knowledge and awareness without a structured process.

Therefore, the correct difference between dialogic OD and diagnostic OD is option 3: A consultant is an involved facilitator in dialogic OD, whereas he or she is a neutral facilitator in diagnostic OD.