Final answer:
Cost center managers are evaluated based on how effectively they control costs within their responsibility center, and tools like a 360-degree performance appraisal can be used to assess their performance comprehensively.
Step-by-step explanation:
Managers of cost centers are evaluated on the control of costs in their responsibility center. When managers are held accountable for their performance, they must ensure they meet the expectations set by their supervisors, whether or not specific instructions on how to do so are provided.
A cost center managers primary responsibility is to minimize costs while maintaining efficient operations. Tools like a 360-degree performance appraisal can be employed to provide comprehensive feedback from various sources including supervisors, customers, direct reports, peers, and even self-evaluation to assess a managers effectiveness.