Final answer:
The command that will allow the technician to view the route/number of hops between the client's computer and remote systems is Tracert.
Therefore, the correct answer is: option b). Tracert
Step-by-step explanation:
Tracert is a command-line utility that traces the IP route taken to reach a destination. It shows the number of hops or routers the network packets go through before reaching the destination.
In this case, the command that will allow the technician to view the route/number of hops between the client's computer and remote systems is also Tracert. By using Tracert, the technician can diagnose network connectivity issues and identify where the connection fails.
For example, if the technician enters the command tracert www.example.com, they will see a list of IP addresses with corresponding response times, showing the path the packets take to reach the website.