Final answer:
The terms change agent/change manager and change leader refer to different roles in relation to organizational change. A change agent/change manager is responsible for implementing and managing the change process, while a change leader is responsible for setting the vision and guiding the organization through the change.
Step-by-step explanation:
The terms change agent/change manager and change leader refer to different roles in relation to organizational change. While they share the common goal of managing change, their focus and responsibilities are distinct. A change agent or change manager is responsible for implementing and managing the change process within an organization. They are typically tasked with ensuring that the change is executed smoothly, addressing any resistance, and coordinating the necessary resources. On the other hand, a change leader is responsible for setting the vision and direction for the change, inspiring and motivating others to embrace the change, and guiding the organization through the change.
For example, let's consider a company that wants to implement a new technology system. The change agent or change manager would be responsible for creating a detailed plan, coordinating with different departments, and managing the technical aspects of the implementation. Their focus would be on the practical aspects of the change, such as ensuring that employees are trained and providing technical support. On the other hand, the change leader would be responsible for communicating the vision and benefits of the new technology, inspiring employees to embrace the change, and addressing any concerns or resistance. Their role would be to guide the organization through the change and ensure that everyone is aligned and committed to the new technology.