Question

For the following example, determine the customer’s most important need and indicate two drivers and then two requirements for each driver. Follow the same structure as the Excellent Service. Product: laptop Customer: teenage gamer

Answer 1

The most important need for a teenage gamer is a laptop with good performance. The drivers for this need are the processor and the graphics card.

Step-by-step explanation:

The most important need for a teenage gamer when it comes to a laptop is performance. They want a laptop that can handle demanding games and provide a smooth gaming experience. Two drivers that contribute to this need are the processor and the graphics card. The requirements for the processor could be a high clock speed and multiple cores, while the requirements for the graphics card could be a high VRAM capacity and support for the latest DirectX version.