Question

Tanya finds a hammer at a hardware store. She checks the price and pays the clerk. After the transaction, she checks the receipt to make sure the price was correct. What type of trust is being modeled here?

A. calculus-based trust
B. identification-based trust
C. stable trust
D. knowledge-based trust

Answer 1

Tanya's action of checking the receipt after a purchase demonstrates calculus-based trust, which is based on an expectation of correct behavior enforced by potential consequences, rather than personal relationships.

Step-by-step explanation:

In the scenario where Tanya checks the receipt to ensure the price is correct after paying for a hammer at a hardware store, she is exhibiting calculus-based trust. This type of trust is based on the belief that the party being trusted will act as expected due to a fear of punishment or the expectation of a reward rather than based on any personal relationship or identification with the other party. Tanya does not necessarily identify with the clerk or have a personal relationship with the hardware store; instead, she is relying on the store's systems and consequences of wrongdoing to ensure that she was charged the correct amount.