Final answer:
The correct answer is option 4. Yorktown Corporation hired an HR consultant for evaluating their compensation and benefits strategies through an analytic approach, which involves using various methods to analyze data related to employee satisfaction and organizational performance.
Step-by-step explanation:
When the Yorktown Corporation hires an HR consultant to evaluate the effectiveness of their compensation and benefits strategies and review customer satisfaction to determine effectiveness, the consultant is taking an analytic approach. This analytic approach encompasses reviewing various indicators and data related to compensation and benefits. The goal of this approach is to understand how these factors contribute to overall job satisfaction, which, in turn, affects organizational performance. Analyzing job satisfaction may include soliciting feedback from employees through interviews and surveys, observing job performance, and using other methods such as performance appraisals to gather comprehensive data about employee experiences and attitudes towards the organization.
To gain insights into the organizational culture and its impact on job satisfaction and employee engagement, it may involve examining training effectiveness, understanding the organizational structure, and evaluating how employees perceive their work environment. Such an analytic approach can provide management with a clearer picture of how well their current strategies align with the organization's goals and what changes might be beneficial.