Final answer:
In the Define stage of a Six Sigma project, the team defines the project's goals by understanding customer needs, identifying constraints, and establishing a clear problem statement.
Step-by-step explanation:
During the critical Define stage of a Six Sigma project, the team's focus is to determine what the project is and exactly what it should accomplish. This involves gathering information from customers and stakeholders, conducting a root cause analysis, and identifying the real problem. Problem definition ensures that the problem being addressed aligns with customer needs and acknowledges any constraints such as government regulations, technological limitations, or resources like personnel, time, and money.
The problem definition culminates in a clear and concise problem statement, which establishes the scope of the design project and the resources available to address the issue. Also, in this stage, the team identifies the unknown quantities of the problem, which can be aided by making a written list. This preparatory work is crucial for developing a focused and effective problem-solving strategy and for setting the stage for the subsequent phases of the Six Sigma methodology.