Final answer:
Scripted behavior refers to the understanding of the sequence of events that occur in a specific setting. It guides people on how to behave in certain situations, such as buying concert tickets at a box office.
Step-by-step explanation:
The understanding of the sequence of events that occur when buying concert tickets at a box office is known as scripted behavior. Scripts are a person's knowledge about the expected behaviors in a specific setting. They serve as important sources of information to guide behavior in given situations. For example, at a restaurant, making eye contact is a common script in the United States, whereas in Brazil, making the sound 'psst' is the expected behavior to get the server's attention.