Final answer:
The manager's primary responsibility is to professionally represent and provide detailed insight into the facility, its operations, and staff to a news reporter, while maintaining necessary confidentiality.
Step-by-step explanation:
The manager's primary responsibility when giving a facility tour to a news reporter is to provide a comprehensive and accurate representation of the facility, its operations, and its staff. During the tour, the manager must ensure the reporter understands the organization's work culture, goals, and the various roles employees play.
The manager should also offer background information, engage in narrative storytelling to make the tour engaging, and employ reporting techniques by answering any questions the reporter might have. This can include information on who works there, what they do, when certain events take place, where different activities are carried out, why the organization operates in a particular way, and how processes are managed.
It is also crucial that the manager conducts the tour with professionalism, demonstrating openness while maintaining any necessary confidentiality and making an excellent first impression.