Final answer:
Knowledge workers indeed make strategic long-range decisions about products and services, as they engage in critical thinking and handle information necessary for such decisions.
Step-by-step explanation:
The statement that knowledge workers make long-range strategic decisions about products and services is True. Knowledge workers in today's workforce are characterized by their ability to work with information and create knowledge, which is essential in strategic decision-making. They are required to think critically, manage people, and stay updated with the latest information in their fields. Unlike factory jobs resulting from the Industrial Revolution, which were simple and repetitive, today's jobs demand a higher level of education, thinking, autonomy, and decision-making capabilities from workers.