Question

List the components of the DESCC conflict resolution model.

a) Define, Evaluate, Specify, Communicate, Conclude
b) Discuss, Explore, Solve, Communicate, Conclude
c) Diagnose, Engage, Suggest, Communicate, Conclude
d) Discover, Evaluate, Support, Communicate, Conclude

Answer 1

The DESCC conflict resolution model consists of Diagnose, Engage, Suggest, Communicate, and Conclude, serving as a structured method for addressing and solving conflicts.

Step-by-step explanation:

The components of the DESCC conflict resolution model are: Diagnose, Engage, Suggest, Communicate, Conclude. Therefore, the correct answer is c) Diagnose, Engage, Suggest, Communicate, Conclude. This model is a structured approach to resolving conflicts and involves:

1. Diagnose: Identifying the conflict and understanding its nature.
2. Engage: Involving all parties to address the conflict.
3. Suggest: Proposing solutions to the conflict.
4. Communicate: Sharing ideas, views, and suggestions with everyone involved.
5. Conclude: Reaching a resolution and agreement on how to move forward.

In the context of design, the last step in the design process is often to 'Communicate process and results' which aligns with the Communicate step in the DESCC model, emphasizing the importance of sharing the results and how the solutions have been reached.