Final answer:
The statement can be true in some contexts, as work requests within organizations are often initiated by those in supervisory roles such as a chief operating officer or a shift engineer, depending on the operational needs and company structure.
Step-by-step explanation:
The statement that work requests are generated by the chief operating officer or the shift engineer is context-dependent and can be true in certain organizations. In many business structures, work requests, particularly in the context of operations, maintenance, or other logistical areas, are typically initiated by individuals in authoritative or supervisory roles. The chief operating officer, being a high-level executive, might initiate requests for work that affects the overall operations of the company. Alternatively, a shift engineer, who is responsible for the technical oversight during a specific work period, may generate work requests to address immediate operational or maintenance issues that arise during their shift.