Question

Companies can increase the Service Level Agreement (SLA) guaranteed uptime by purchasing multiple subscriptions.

True / False

Answer 1

The claim that purchasing multiple subscriptions can increase SLA guaranteed uptime is false. SLAs define service levels and are not altered by the number of subscriptions. Companies should seek redundancy or higher-tier plans for better SLAs.

Step-by-step explanation:

The statement that companies can increase the Service Level Agreement (SLA) guaranteed uptime by purchasing multiple subscriptions is False. An SLA is a contract between a service provider and the end user that defines the level of service expected from the service provider. SLAs are meant to define what a customer can expect from a service in terms of availability, performance, and other aspects. The guaranteed uptime is part of this agreement and is usually expressed as a percentage (e.g., 99.9% uptime). Simply purchasing more subscriptions does not change the terms of an SLA. Instead, to increase reliability and availability, companies may look into solutions such as having redundant systems or purchasing higher-tier service plans that offer better SLAs.

Answer 2

True. By purchasing multiple subscriptions, companies can increase the Service Level Agreement (SLA) guaranteed uptime. This allows for redundancy and ensures that there are backup systems or resources in place to minimize downtime and maintain a higher level of service availability.