Final answer:
BCO duties for a new sales rep encompass identifying potential customers, presenting products or services, meeting sales targets, maintaining product knowledge, collaborating with other departments, and providing exemplary customer service.
Step-by-step explanation:
BCO duties for a new sales rep typically entail a variety of responsibilities that are aimed at building and maintaining successful customer relations and driving sales. The duties often include identifying and reaching out to potential customers, presenting products or services, negotiating contracts, and ensuring customer satisfaction. Sales reps are also usually tasked with meeting sales targets and maintaining a thorough knowledge of the products or services offered by their company. Furthermore, BCO duties often involve strategic planning to penetrate new markets, collaborating with other departments like marketing to develop promotional strategies, providing feedback to the product development teams, keeping abreast of industry trends and competitor activities, and comprehensively logging all sales-related activities in a customer relationship management (CRM) system. Providing excellent customer service is also a crucial part of a sales rep's duties. This might include promptly responding to customer inquiries, resolving any issues or complaints, and building a rapport with clients to foster repeat business and referrals.