Question

Your new company business requirements include standardizing on Windows 10 Enterprise for both office and work-at-home employees. Some work-at-home employees use Windows 10 Professional on their personally purchased computers. As the IT systems engineer, what is the BEST solution for upgrading these computers while preserving existing applications and requiring minimal intervention?

a) Manually upgrade each computer using a USB installer.
b) Use Windows Autopilot to upgrade and join computers to Azure AD, preserving applications.
c) Instruct employees to upgrade their computers independently.
d) Request employees to bring their computers to the office for an upgrade.

Answer 1

Option (B), The optimal solution is to use Windows Autopilot to upgrade work-at-home employees' computers, as it preserves applications, requires minimal intervention, and standardizes the process.

Step-by-step explanation:

The best solution for upgrading computers from Windows 10 Professional to Windows 10 Enterprise for work-at-home employees, while preserving existing applications and minimizing intervention, would be using Windows Autopilot. This tool provides a way for a seamless upgrade and joining of computers to Azure Active Directory (Azure AD), ensuring that existing user data and applications remain intact. Other methods, such as manual upgrade using a USB installer or having employees upgrade their computers independently, could lead to inconsistencies and more hands-on support requirements. Requesting employees to bring their computers to the office would also be less efficient, considering the remote setup of the workforce.