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Which of the following is NOT a benefit of the Corrective Action Matrix?

A) Communicate who is responsible to implement actions.
B) Communicate when actions are due to be implemented.
C) Identify relationships between corrective actions.
D) Track status relative to target implementation date.
E) Communicate effectiveness of each action

1 Answer

5 votes

Final answer:

The Corrective Action Matrix does not typically communicate the effectiveness of each action (Option E), as it is mainly used to delegate and track responsibilities, deadlines, and relationships between corrective actions. Assessing the effectiveness of the actions is usually carried out through separate follow-up evaluations.

Step-by-step explanation:

The benefit that is NOT provided by a Corrective Action Matrix is to communicate the effectiveness of each action. A Corrective Action Matrix is primarily utilized to identify issues that need correction, propose actions, delegate responsibility, and set timelines for implementation. It also helps in tracking the progress towards the resolution of those issues.

Options A, B, C, and D describe functions that a Corrective Action Matrix typically supports:

  • Communicate who is responsible for implementing actions.
  • Communicate when actions are due to be implemented.
  • Identify relationships between corrective actions.
  • Track status relative to target implementation date.

However, the effectiveness of the actions taken is usually assessed after they have been implemented, and this process is generally conducted separately from the Corrective Action Matrix, often utilizing follow-up audits, reviews, or performance metrics. Therefore, option E, communicating the effectiveness of each action, does not describe a direct benefit of the Corrective Action Matrix but rather a subsequent evaluation step.

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