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Mandy recently returned from her two-day managerial seminar, How to Totally Change Your Management and Leadership Style in Two Days. Even though she felt the seminar was worthless (as she had predicted), it did give her a chance to think about how to change the culture of her organization. She had been brought in by the new CEO as a change agent, and her position had the authority to make an impact. She felt that the recent hostile takeover by their parent company had shocked everyone, especially given that the entire organization consisted of only 150 people and had been in business for only five years. She felt this might be the time to attempt cultural change while everyone was still thinking in terms of change. As she tossed her leadership seminar manual into the wastebasket, she considered What might be her first step and how well the cultural change would work.

Which of the following might be a favourable condition that can help facilitate cultural change at Mandy's company?
A) The culture is weak.
B) The organization is old.
C) Technology is stable.
D) A crisis has not occurred.

User BaptWaels
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1 Answer

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Final answer:

A crisis, like the recent hostile takeover at Mandy's company, is a favourable condition to facilitate cultural change, as employees may be more open to new practices during such periods of upheaval. Leveraging this moment and engaging employees in the change process are essential steps for successful cultural transformation.

Step-by-step explanation:

A favourable condition that can help facilitate cultural change in Mandy's company is that a crisis has already occurred, namely the hostile takeover. This event may create an environment where employees are already expecting change, making them more receptive to new directions and reforms. According to organizational development theory, such incidents can weaken the existing culture, making employees more open to new values and practices.

In light of the recent takeover and the company's relatively short existence, the organizational culture may not be deeply entrenched, which can be an advantage in implementing change. Mandy should leverage this period of uncertainty by introducing changes that align with the new vision for the company, ensuring a smoother transition. Communication, collaboration, and involving employees in the change process can build momentum and help establish a new, more resilient culture.

It is also crucial for Mandy to understand the shared beliefs, values, and practices of the group. Taking into consideration the pacing and style that the employees are accustomed to, as shared by the experiences of Noel at the hospital, Mandy will need to tread carefully to avoid too much disruption. For cultural change to be successful, Mandy would need to engage employees, build on existing social cohesion, and adopt an asset-based approach identifying existing social resources within the organization.

User Yaron Schwimmer
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8.1k points