Question

Edwin Lee leads a cross-functional product development team at Lightspeed.com, a software company with employees in 10 countries around the world. The members of Edwin's team are hard-working and highly creative, but he wonders if there are ways to stimulate more innovation from the team. As the company has grown, so too has the bureaucracy. Numerous rules and policies have been introduced, and decision making has become highly centralized. This has resulted in resource limitations and tight project deadlines. Fortunately, with the use of web cams and other Internet technology, Edwin is able to hold frequent meetings with his global cross-functional teams. And despite some structural limitations, the company's culture does seem to foster creative solutions. Diverse opinions are encouraged, and even the most unrealistic, ""off-the-wall"" solutions are accepted without criticism. Mistakes are treated as learning opportunities—a good thing, since there have definitely been some mistakes!

Which cultural variable relates to the acceptance of mistakes at Lightspeed?
A) acceptance of ambiguity
B) tolerance of the impractical
C) tolerance of risk
D) tolerance of conflict

Answer 1

The cultural variable relevant to the acceptance of mistakes at Lightspeed is tolerance of risk, which fosters an innovative environment.

Step-by-step explanation:

The cultural variable that relates to the acceptance of mistakes at Lightspeed is tolerance of risk. In Edwin Lee's team, the culture of treating mistakes as learning opportunities is indicative of a company that values innovation and understands that risk-taking is an essential part of the creative process.

This approach resonates with the concept that diverse teams, which are encouraged to suggest even the most "off-the-wall" solutions and learn from errors without fear of criticism, can foster an environment where innovation thrives despite organizational challenges such as bureaucracy and centralized decision-making.