Final answer:
Resistance to change that can be positive is the belief that the change doesn't align with organizational goals. This kind of resistance invokes critical evaluation and ensures changes are beneficial, leading to more thorough decision-making.
Step-by-step explanation:
One type of resistance to change that can be beneficial to the organization if expressed in a positive way is the belief that change is not good for the goals of the organization. This belief can be advantageous because it encourages critical evaluation and helps ensure that changes align with the organization's objectives. While resistance might stem from a desire to maintain the status quo, it can also stem from a legitimate concern that the proposed changes are not in the best interest of the organization. In this way, resistance can facilitate a more in-depth discussion and analysis of the change, potentially leading to better decision-making and an improved direction for the organization.'
For instance, if employees believe that a new technology implementation might compromise service quality, their resistance can prompt a re-evaluation of the technology's fit with the company's service excellence goals. In another scenario, resistance to policy changes that are perceived to undermine employee morale might highlight the need to balance efficiency gains with a positive workplace culture. Such resistance to change can lead to increased scrutiny and a more comprehensive assessment of potential impacts, resulting in a change initiative that is more thoroughly considered, and consequently, more effective.