Question

Though New Ideas Inc. has been in business profitably for 30 years, the company and its employees have seemingly been in a constant state of change. Paul Gill has been president of New Ideas for the last 15 years. During this time, he has had to change the strategic focus of the company three times. The employees have become vocal recently about the decrease in their bonus cheques and are waiting to share in the increased profits. It seems as though his competition is always introducing new products into the market, and the niches Gill thought New Ideas held leadership in are always changing. Recently the government has been active in passing new legislation to increase the control of the product packaging and product contents. The technology used to manufacture the products is constantly improving with the use of robotics to make the process more efficient.

The employees' complaints about their reduced bonus cheques are an example of a(n) ________ force for change.
A) external
B) labour market
C) internal
D) cultural

Answer 1

The employee complaints at New Ideas Inc. about reduced bonuses represent an internal force for change within the organization, different from external factors like government actions or market competition.

Step-by-step explanation:

The employees' complaints about their reduced bonus cheques at New Ideas Inc. are an example of a internal force for change. This is a factor originating within the organization and may relate to matters such as employee dissatisfaction, new organizational strategy, or changes in company leadership.

While external forces such as government regulations, technology advancements, and market conditions—including disruptive market change and competition—certainly impact the business environment, it is the internal reaction to these forces, as illustrated by the employees' grievances, that fundamentally alters the company's operations.